Terms & Conditions

Please Read Carefully Before Using Our Website

Welcome to Suez Mart (“we”, “us”, “our”). By accessing or using our website suezmart.co.uk (the “Site”) and/or placing an order, you agree to be bound by these Terms & Conditions (“Terms”).
If you do not agree with any part of these Terms, please do not use our Site or make a purchase.

1. Who We Are & How to Contact Us

These Terms are an agreement between you (“you”, “your”, “customer”) and SUBLIME AND ROCK Private Limited Company, a company registered in the United Kingdom, operating the Suez Mart website.

Contact Details:
Email: support@suezmart.shop
WhatsApp: +447845685870
Address: 424A Hoe Street, london, E17 9AA, United Kingdom

2. Use of the Site

You must be at least 18 years old (or the legal age of majority in your jurisdiction) to use this Site or place an order.

You agree that all information provided during registration or checkout is accurate, current, and complete.

We reserve the right to refuse service, cancel orders, or terminate accounts at our discretion if any misuse or fraudulent activity is suspected.

3. Products, Orders & Payment

All products displayed on the Site are subject to availability and may be modified or withdrawn at any time without notice.

When you place an order, you make an offer to purchase the selected product(s). We reserve the right to accept or decline your order.

All prices are shown in British Pounds Sterling (GBP) unless otherwise stated.

We accept payments via Shop Pay, debit/credit cards, and other secure payment options listed at checkout. By submitting an order, you authorise us to charge the payment method provided.

Orders will only be processed once full payment has been received and verified.

Please ensure all order details are correct before confirming payment. We are not responsible for errors in submitted information such as incorrect size, colour, or address.

4. Shipping, Delivery & Risk of Loss

Shipping options, delivery times, and associated costs are outlined in our Shipping Policy.

Once items are dispatched and a tracking number is issued, risk of loss passes to you.

You are responsible for providing accurate shipping details. We cannot be held liable for delays or losses resulting from incorrect addresses or carrier issues beyond our control.

5. Returns & Refunds

Please refer to our Return & Refund Policy for detailed information on returns, exchanges, and refunds.

Items returned outside the terms of that policy may be refused or may incur additional fees.

6. Intellectual Property Rights

All content on this Site — including text, graphics, images, logos, and product information — is the property of SUBLIME AND ROCK Private Limited Company or its licensors.

You may not reproduce, distribute, or modify any material from the Site without our prior written consent.

The Site is for your personal, non-commercial use only.

7. Prohibited Uses

You agree not to:

Use the Site for any unlawful or fraudulent purpose;
Interfere with the Site’s operation or security features;
Attempt unauthorised access to any system or data;
Upload or transmit any harmful, defamatory, or obscene content;
Use automated tools to scrape or harvest data from the Site.

8. Disclaimers & Warranties

The Site, products, and services are provided “as is” and “as available” without any express or implied warranties.

We do not guarantee uninterrupted or error-free operation, nor do we warrant that the Site is free from viruses or harmful components.

All implied warranties, including merchantability or fitness for a particular purpose, are excluded to the fullest extent permitted by law.

9. Limitation of Liability

To the fullest extent permitted by UK law, SUBLIME AND ROCK Private Limited Company shall not be liable for any indirect, incidental, or consequential damages resulting from your use of the Site or products purchased.

Our total liability to you will not exceed the total amount paid by you for the products within the 12 months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless SUBLIME AND ROCK Private Limited Company, its directors, employees, and agents from any losses, claims, or expenses (including legal fees) arising from your breach of these Terms or misuse of the Site.

11. Third-Party Links

Our Site may include links to third-party websites for convenience. We are not responsible for the content, accuracy, or practices of those sites.
Use of third-party links is at your own risk.

12. Changes to These Terms

We reserve the right to modify these Terms at any time. Updates will be reflected with a “Last Updated” date at the top of this page.

Continued use of the Site after such changes constitutes acceptance of the updated Terms.

13. Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of England and Wales.
Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Severability & Waiver

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in full effect.

Failure by us to enforce any right under these Terms does not constitute a waiver of such right.

15. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, and Return & Refund Policy, constitute the entire agreement between you and SUBLIME AND ROCK Private Limited Company regarding your use of the Site and purchase of products.

Thank you for shopping with Suez Mart.

Terms and conditions